Welcome to Riverside Medical Group

Our talented physicians make it their mission to provide the best primary care and internal medicine services possible. As part of going above and beyond for our patients, our team takes pride in our ability to take care of each of our patients’ needs on a same day basis.

We're Just a Phone Call Away

At Riverside Medical Group, we strive to address our patients’ needs as soon as possible, especially when they call us with questions or concerns. We are unique in our ability to stay connected and maintain communication with our patients. When a patient calls during our business hours, they will always be able to speak with a real person and get the help they need right away.

Appointments & Referrals

All of our Physicians are Board Certified in Internal Medicine but will also treat coughs, colds, and give flu shots. Most of the time, you can see your physician or one of their associates on the same day. 

When You Visit

• Bring Insurance Card, Co-pay & Photo ID
• Bring your list of medications or medication bottles
• Make a list of questions you have for your doctor

Prescription Policies and Information

Prescriptions and refills will be handled at scheduled office visits and enough medicine will be prescribed to last at least until the patient’s next appointment. Since we expect to fill prescriptions at the office visit, running out may be a signal that it is time to call our office to schedule an appointment. We request patients be seen annually for routine medication refills. If your prescription insurance plan requires a prior authorization for a medication, you will be responsible for obtaining a Prior Authorization Form from your insurance company for your physician to complete.  While our office staff and physicians do their best to help patients obtain their maximum prescription benefits, insurance plans, including drug coverage plans, are a contract between the patient and the patient's insurance company. 

If you need to change pharmacies or change your prescription to mail order, the law in the State of Ohio permits non-expired prescriptions to be transferred to the new pharmacy without charge or interruption. In the case of most mail order pharmacies, they disregard this provision and require prescriptions to be re-written. In the event that this is preferred by the patient BEFORE their next routine visit, the patient has a couple of choices:

1. Make an appointment to see the doctor for repeat refills
2. Wait for their next regular visit to change pharmacies
3. Pay a fee for the patient's physician to review their medical records and re-write the prescription - which will then need to be picked up at the office.  Lost prescriptions for controlled medications (such as pain medications, sleeping aides, etc.) will not be replaced.

We discourage the practice of calling in prescriptions as it does not allow the patient or the doctor to re-evaluate the appropriateness of the prescription, and follow the condition for which the medication has been prescribed. We do not accept calls from pharmacies to refill medications. When pharmacies call us, we request contact directly with the patient.