NEW PHONE hours beginning 5/1/23: Mon-Thurs: 8am-5pm, Fri: 8am-4:30pm. NOW ACCEPTING NEW PATIENTS: Dr. Knobeloch and Dr. Milton are accepting new patients ages 12 and under.
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About Step By Step Pediatrics
Welcome to Step By Step Pediatrics
We are committed to providing you and your children with top quality pediatric care. We believe that the care of your child is a partnership built upon our knowledge of pediatrics and your commitment to your child's well-being. We strive to remain current with advances in pediatric medicine and consider educating our families a top priority. We look forward to the opportunity to develop long lasting relationships with our patients and their families.
Appointments & Scheduling
Patients are scheduled by appointment only. Appointments can be made by calling during our office hours. It is helpful to schedule check-up appointments 2-3 months in advance. We will make every effort to arrange appointment times that are convenient for your busy schedule.
If your child is ill and you wish to have him/her seen that day, it is best to call early in the morning so that we may accommodate your scheduling needs.
Your appointment is reserved exclusively for you. We ask that you arrive for your appointment 10-15 minutes early so there is time to park and check-in with our receptionist. Patients arriving late for appointments may be asked to reschedule so that the remainder of the day’s patients can be seen on time. If you are unable to keep your appointment, please give at least 24 hours notice so that another patient may be given that appointment time. You may be billed a “no show” fee for appointments that are not cancelled in a timely manner.
Please call between 8:00 a.m. and 5:00 p.m. Monday through Friday to schedule appointments, to request prescription refills, or to ask brief medical questions. The phones tend to be busiest in the early morning, especially on Mondays and Fridays. For your convenience, you may wish to wait until the afternoon for issues that do not require immediate attention.
We have nurses available by telephone to answer many of your questions. They are specifically trained to counsel you, following guidelines set by our physicians. They can help you with questions regarding well baby and child care. They can also advise you on the care of an ill child and help determine if your child needs to be seen by a physician.
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Central Ohio Primary Care
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Step By Step Pediatrics
540 N. Cleveland Avenue, Suite 200, Westerville, OH
Monday 8:00 am - 6:00 pm
Tuesday 8:00 am - 6:00 pm
Wednesday 8:00 am - 5:00 pm
Thursday 8:00 am - 5:00 pm
Friday 8:00 am - 4:30 pm
- Monday - Thursday: 8:00 am - 5:00 pm
- Friday: 8:00 am - 4:30 pm
- Monday - Friday: Closed, 12:00 pm - 1:15 pm
- Closed on all major holidays
William Knobeloch, MD
Cameron K. Miller, MD
Alana C. Milton, MD, CLC
Mary-Lynn Niland, MD
Katrina S. Tansky, MD
Nicole Van Steyn, MD, CLC