Next Step Young Adult Health
Location
Westerville, OH 43082
Opening October 12, 2026
Hours
About Next Step Young Adult Health
Next Step Young Adult Health sees patients ages 16–26 who are transitioning from a COPC pediatric practice to adult primary care. Their pediatric practice can schedule their first appointment, or patients can call Next Step directly to establish care.
Meet Our Providers
Prepare For Your Appointment
What to bring to your first visit:
- A photo ID
- Your insurance card
- A list of any medications you are currently taking (or bring the medications themselves)
If your pediatric practice already scheduled you with Next Step, you do not need to do anything else ahead of time. Just have the items above handy when you walk in. If you are completing any new patient forms in advance, you can find them on our Patient Forms page.
Our care team provides:
- Annual wellness visits, preventive care and sick visits
- Physical and mental health support
- Management of ongoing health conditions
- Convenient virtual visits that fit around class, work and life
- A trusted care team that listens, respects your privacy and supports your health goals.
Late Cancellation and No-Show Policy
We understand that plans can change. If you need to cancel or reschedule your appointment, we're here to help.
To keep appointments available for all patients and reduce wait times, please contact us at least 24 hours in advance if you cannot make your scheduled visit.
What Counts as a Late Cancellation or No-Show?
Late Cancellation: Canceling or rescheduling your appointment less than 24 hours before the scheduled time.
No-Show: Missing your appointment without notifying us at least 24 hours in advance.
Fees for Missed Appointments
Appointments not canceled at least 24 hours ahead of time will incur a $25 fee.
Please note: This fee is not covered by insurance and will be billed directly to you.
How to Cancel or Reschedule
You may cancel or reschedule your appointment in any of the following ways:
- MyChart: If you're enrolled, you can cancel or reschedule anytime through your account.
- Call the office: If we're unable to answer, please leave a voicemail with your full name, date of birth, appointment date/time, and the reason for cancellation.
Helpful Reminder
Please arrive 15 minutes before your scheduled appointment to allow time for check-in and any necessary paperwork. This helps us stay on schedule and ensures your visit runs smoothly.