COPC Westerville

Westerville

Hours

Monday

8:00 am - 4:00 pm

Tuesday

8:00 am - 4:00 pm

Wednesday

8:00 am - 4:00 pm

Thursday

8:00 am - 4:00 pm

Friday

8:00 am - 3:00 pm

Saturday

CLOSED

Sunday

CLOSED

Overview

Our Mission

Our physicians and staff are here to coordinate each of our patients' medical care in the most cost effective and professionally efficient manner. Our primary goal is to keep each and every one of our patients healthy. In order to achieve this, we strive to treat illnesses in a competent and timely fashion, utilizing our long-standing relationships with specialists in the community as needed to ensure the finest medical care available.

Practice Overview



Appointments & Referrals

Patients with ongoing medical issues such as Diabetes, High Blood Pressure, Cholesterol, Thyroid, etc. are asked to schedule their follow-up appointments when they are in the office.

When You Visit

When you come to our office you will be asked to bring a photo ID and your insurance card with any co-pay that you are responsible for.  If you are able to print off the new patient forms shown on this website, we ask that you fill these our completely and bring them with you or, come in 15 minutes before your appointment time to fill them out while in the office.  Also, please bring all medication that you are currently taking so we can go over them with you.

Prescription Policies and Information

Prescription refills will be handled at office visits, and enough medicine will be prescribed to last at least until the patient's next appointment.  We discourage the practice of calling in prescriptions as it does not allow the patient or the doctor to re-evaluate the appropriateness of the prescription, and follow the condition for which the medication has been prescribed.  We do not accept calls from pharmacies to refill medications.  When pharmacies call us, we request contact directly with the patient.  Since we expect to fill them at the office visit, running out may be a signal that the patient is due in the office and needs to be scheduled.  Our policy for prescription refills for patients changing pharmacies or changing to mail order:  If a patient decides to change pharmacies, the law in the State of Ohio permits non-expired prescriptions to be transferred to the new pharmacy without charge or interruption.  In the case of most mail order pharmacies, they disregard this provision and require prescriptions to be re-written.  In the event that this is preferred by the patient BEFORE their next routine visit, the patient has a couple of choices: 1) make an appointment to see the doctor for repeat refills, 2) wait for their next regular visit to change pharmacies, or 3) pay a fee for the patient's physician to review their medical records and re-write the prescription - which will then need to be picked up at the office.  Antibiotic and narcotic prescriptions will not be called in to a pharmacy without an office visit.

SameDay Care Centers

Our SameDay Centers deliver excellent care that’s a cut above the typical Emergency Room and Urgent Care experience, at a significantly lower cost. By choosing one of our SameDay Centers, you can be seen after traditional hours or when your regular physician is unable to see you that same day.

After-Hours Support Center (614) 865-3125

If you are a COPC patient, the After-Hours Support Center is available to help you find the care you need. When you call our After-Hours Support Center, a Nurse Practitioner on staff will address your concerns and guide you in the right direction. Mondays - Fridays from 4:00 pm to 11:00 pm and weekends from 8:00 am to 5:00 pm, our nurses can help you schedule appointments with your COPC physician, refer you to a SameDay Center, and help you with prescription refills until you can reach your COPC physician’s office directly (limited to small quantities of your current medications only.)

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COPC Westerville

625 Africa Road, Suite 340, Westerville, OH

Phone

(614) 901-2273

Fax

(614) 901-3140


Monday 8:00 am - 4:00 pm

Tuesday 8:00 am - 4:00 pm

Wednesday 8:00 am - 4:00 pm

Thursday 8:00 am - 4:00 pm

Friday 8:00 am - 3:00 pm

Saturday CLOSED

Sunday CLOSED

Other Hours

Closed major holidays.


Providers

Shruti Fernandes, M.D., FAAFP

Kristine M. Hollern, M.D.

Olivia C. Hower, M.D.

Ann R. Koval, M.D.

Fatima D. Tsalikova, M.D., Ph.D

Joan E. Wurmbrand, M.D.