Billing & Insurance

At Central Ohio Primary Care, we aim to provide a streamlined experience for every patient from start to finish. Because we value the importance of billing in the process of taking care of your health needs, we handle all billing at our Central Billing Office. If you have any billing and insurance questions, please call us at (614) 326-2672.

Online Bill Pay


Online bill payments through COPC can only be made by entering the Patient Portal. To learn more about making bill payments online, click here.

Getting Started


Please bring your current insurance card with you to every visit. Your physician's office will file your insurance claim if we are approved providers for your insurance plan.

In the absence of a current insurance card, you will be asked to pay in full at the office and file with your insurance company yourself.

You are responsible for any amounts not covered by your insurance plan including co-payments, deductibles, coinsurance, and non-covered services. Co-pays and past due balances are due and payable at the time of your appointment.



Please be aware that some services provided may be non-covered services under your insurance policy. It is your responsibility to be aware of the restrictions and guidelines of your policy.

Our fees are standardized based on the length, severity, and complexity of the visit. We will do our best to assist you in identifying all appropriate information in regards to any fees you may have.

Full payment is due when services are rendered for self-pay patients or patients who have no insurance (unless other arrangements have been made in advance.) For your convenience, we accept Visa, MasterCard, and Discover cards.

Appointment Changes


To help us better serve you and our other patients, we kindly ask that you keep your scheduled appointments.

If you must change your appointment, please do so within 24 hours of the scheduled appointment time. You may be charged a fee for missing or skipping an appointment.

Check Policy


If a check is returned to our office due to insufficient funds, the original check amount plus a $25.00 returned check fee is due. To avoid further late fees or collection action, the new payment and fee must be received within 30 days of the date that the check was originally returned.

Insurances We Accept

We are a health care provider for most major health plans, but not all providers in each of our practices accept all insurance plans. Please call us at (614) 326-2672 to determine if your provider accepts your insurance.

  • Access Health Fairfield

  • Aetna

  • Aetna Better Health aka Aetna MyCare

  • Aetna Medicare (COPC Senior Care Advantage Participant)

  • Anthem Blue Cross Blue Shield

  • Anthem Medicare (COPC Senior Care Advantage Participant)

  • BCMH

  • Buckeye Community Health Plan

  • Buckeye Community Health Plan - Established Patients Only

  • CareSource - Established Patients Only

  • Caresource Market Exchange

  • Caresource Medicaid

  • Cigna

  • Coventry-First Health

  • HealthSmart

  • Humana Commercial

  • Humana Medicare (COPC Senior Care Advantage Participant)

  • Medicaid

  • Medical Mutual of Ohio (MMO)

  • Medicare

  • MediGold (COPC Senior Care Advantage Participant)

  • MediShare Plans

  • Meritain

  • MMO OhioHealth HMO

  • Molina Medicaid

  • Molina Medicaid - Established Patients Only

  • Mt.Carmel Health Partners Trinity Health Plan

  • Multiplan

  • Ohio Health Choice (OHCP)

  • OhioHealthy

  • OSCAR Buckeye Health

  • OSU Health Plans

  • Paramount - Established Patients Only

  • Paramount Medicaid

  • Partners 4 Kids

  • PHCS

  • PPO Connect

  • Railroad Medicare

  • Self-pay

  • Tricare Prime Remote-PCP Network Plan

  • Tricare Standard

  • Trinity Health Plan - Aetna Administered

  • UMWA

  • UnitedHealthcare

  • UnitedHealthcare Community Plan - Medicaid

  • Valor Health

  • Workers Comp-Federal

  • Workers Comp-State