Telehealth Visits

A Modern Way to Visit with Your Provider

TeleVisits and how to use them

In an effort to prevent the spread of disease, we are now offering virtual Telehealth visits instead of in person visits for certain situations. All COPC providers are TeleVisit-enabled and are ready to serve your healthcare needs via a virtual Telehealth visit. You can participate in virtual Telehealth visits if you have portal access and have a smart phone or computer with a camera.

If you have any questions, call your provider's office or call (614) 741-8314.

Get Started

Before you can request a virtual Telehealth visit, you must have Patient Portal access. To get access, you will need to contact your primary care provider.

A member of their team will register you and will send a welcome email for you to get started.

Contact Your Provider

Getting Started

Requirements for a Telehealth Visit

Step 1

Schedule an Appointment

Call your provider's office to schedule a TeleVisit appointment.

Call Your Provider

Step 2

Check your email

You will receive a confirmation email after scheduling a virtual Telehealth visit with your provider. You will also receive a notification email before the appointment time.

Step 3

Join the Telehealth Visit

Click on the “Join this TeleMed Appointment directly” link. You will be prompted to answer the questionnaire (if applicable). When you finish, click on “Submit Questionnaire” button.

Step 4

Enter Your Vitals

You will be prompted to enter in your vitals, this is optional. Click on “Submit Vitals” when you finish.

Step 5

Perform Compatibility Check

A software compatibility check will be run to ensure that the webcam, audio functions, browser, video connection, and bandwidth on your device will work for virtual Telehealth visits. When it has been completed, click on “Proceed” button.

Step 6

Wait For Your Provider

You will then be placed in the virtual waiting room where your provider will join shortly.

Tips & Troubleshooting

Ways To Prepare for Your Telehealth Visit

  • Decrease the use of bandwidth to ensure a stronger internet connection
  • Get other family members/pets out of the room to decrease noise
  • Have good lighting

If you experience technical difficulties or require assistance with virtual Telehealth visits, give us a call at (614) 741-8314.

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