Appointments & Referrals
Patients are scheduled by appointments only. Appointments can be made by calling during office hours. We schedule check-up appointments three months in advance. It is always best to schedule your appointments as far in advance as possible so we can arrange appointments that are convenient for your busy schedule.
If you have an ill child, you may have him/her seen that day. It is best to call early in the morning so that we may accommodate your scheduling needs.
Our staff answers the phones from 8:30 am to 5:00 pm. The phones are with our answering service from 12:00 pm to 1:00 pm
If you are unable to keep your well appointments, please give 24 hours notice. If you are unable to come to your sick appointment, please call ahead, as we can fill that slot with another ill child.
Flu Vaccine Recommendation
Riverside Pediatrics recommends all children be vaccinated against the Influenza virus (the "Flu"). We have this vaccination available at our office. Please read our COPC Vaccine Policy for more information.
Prescriptions and refills will be handled at scheduled office visits and enough medicine will be prescribed to last at least until the patient’s next appointment. Since we expect to fill prescriptions at the office visit, running out may be a signal that it is time to call our office to schedule an appointment. We request patients be seen annually for routine medication refills. If your prescription insurance plan requires a prior authorization for a medication, you will be responsible for obtaining a Prior Authorization Form from your insurance company for your physician to complete. While our office staff and physicians do their best to help patients obtain their maximum prescription benefits, insurance plans, including drug coverage plans, are a contract between the patient and the patient's insurance company.
If you need to change pharmacies or change your prescription to mail order, the law in the State of Ohio permits non-expired prescriptions to be transferred to the new pharmacy without charge or interruption. In the case of most mail order pharmacies, they disregard this provision and require prescriptions to be re-written. In the event that this is preferred by the patient BEFORE their next routine visit, the patient has a couple of choices: 1) make an appointment to see the doctor for repeat refills, 2) wait for their next regular visit to change pharmacies, or 3) pay a fee for the patient's physician to review their medical records and re-write the prescription - which will then need to be picked up at the office. Lost prescriptions for controlled medications (such as pain medications, sleeping aides, etc.) will not be replaced.
We discourage the practice of calling in prescriptions as it does not allow the patient or the doctor to re-evaluate the appropriateness of the prescription, and follow the condition for which the medication has been prescribed. We do not accept calls from pharmacies to refill medications. When pharmacies call us, we request contact directly with the patient.
4885 Olentangy River Road, Columbus, OH
Monday 8:30 am - 5:00 pm
Tuesday 8:30 am - 5:00 pm
Wednesday 8:30 am - 5:00 pm
Thursday 8:30 am - 5:00 pm
Friday 8:30 am - 5:00 pm
Saturday 8:30 am - 12:00 pm
If you call with an ill child, you are always guaranteed an appointment that day with your physician or one of their partners. We also have Saturday appointments from 9:00 a.m. to 12:00 for ill children. Office phones turn on at 8:30 a.m.
Taylor Ballenger, M.D., FAAP
Wanda C. Boudinot, M.D., FAAP
Michael DiBartola, M.D., FAAP
Kevin M. Dickerson, M.D., FAAP
Elizabeth L. Kirkland, M.D., FAAP
Donna L. Sterling, M.D., FAAP
Jennifer R. White, M.D., FAAP
Lindsay A. Wylie, M.D., FAAP