COPC Ohio Center for Pediatrics
Hours
About COPC Ohio Center for Pediatrics
We are dedicated to providing comprehensive and quality pediatric care to promote the healthy growth and development of every child. We recognize the individuality of each patient and strive to care for the whole child. This means partnering with parents in all aspects of well care, acute illness, chronic disease, behavioral, and mental health. Our goal is that each patient and each family feels valued and supported. To achieve these goals, we are proud to have board certified pediatricians and supporting staff that are highly skilled and compassionate. We welcome you into our practice family and look forward to getting to know yours.
*Physician Spotlight*
Dr. Bonnie Pugh’s impact extends beyond patient care—helping shape the next generation of physician leadership at COPC. Click To Read Her Story
Meet Our Providers
Watch Our Video to Learn More
Prepare For Your Appointment
New Patients: If you are a new patient to us, we will establish care with you at your next annual visit or the next due follow-up of a chronic health condition.
What to Bring: Please bring your current insurance information and co-pay to each visit.
Sports and Back-to-School Forms: Bring completed forms to exams or request them 1–2 months ahead of time.
Immunization Records: Be sure to get and keep copies of your child’s vaccine records at their 2, 5, 12, and 18 year visits.
Same-Day Appointments: Call early to get the best available time. Phones open at 8:00 AM.
Physicals and Well Exams: Book at least 2–3 months in advance. Your child should be scheduled at 1, 2, 4, 6, 9, 12, 15, 18, 24, and 30 months, then annually from ages 3 to 18.
Prescription Refills: Requests will be completed within 3 business days. Annual physical exams and timely medication checks are necessary for refills.
Referrals: If your insurance requires a referral from your child’s pediatrician to see a specialist, please let us know in advance to receive maximum coverage and avoid being rescheduled.
Urgent Care and Hospital Visits: Talk to one of our physicians on call after office hours. They may be able to save you a costly and inconvenient trip to the hospital or confirm the need for immediate medical care.
Services Offered
Comprehensive Asthma Education Program
Nutrition Counseling
Behavioral Therapy
COPC Pediatric Support Centers
Appointments & Referrals
We see patients by appointment only. If your child is ill and you wish to have them seen, it is best to call early in the morning so that we may accommodate your scheduling needs. Please advise the office staff regarding each child needing an appointment.
Prescription Policies and Information
We ask that you make sure to get all necessary prescriptions written at the time of your office visit. If your child is on daily medications for conditions such as ADHD/ADD, asthma, or allergies, we will prescribe the amount necessary until the next follow-up appointment (generally 3–6 months, depending on diagnosis).
Many of our patients have insurance changes every year. If you need new prescriptions because of a change in insurance, you will need to schedule a follow-up visit with the doctor.
Every insurance plan has its own formulary. If you would like a prescription with the lowest pharmacy co-pay, please bring your formulary and discuss this with the doctor at the time of each visit.
If there is a medical necessity for a prescription to be called in after hours, a $25 fee will be charged. This applies to:
Prescriptions called in after hours or on weekends
Prescriptions called in without an office visit
Prescriptions called in or written due to formulary changes separate from an office visit
This fee will not be billed to your insurance company and will be your responsibility.
Vaccines
-We strongly support following the CDC and AAP recommended vaccine schedule to help protect children from serious illness.
-Delaying or spacing out vaccines is not recommended and may increase health risks for your child and others. Additional visits for delayed vaccines may result in extra copays.
-Families choosing to significantly delay or decline vaccines may be asked to sign a vaccine refusal form and could be dismissed from the practice if age-based vaccine requirements are not met.
-Annual well visits and staying up to date on immunizations are required for ongoing care.
Please ask a member of our team for the full vaccine policy.
We Prescribe Antibiotics Wisely
Antibiotics are powerful medicines used to treat certain illnesses caused by bacteria. They do not cure everything, and unnecessary antibiotics can be harmful to your child.
Antibiotics can be an effective treatment for some bacterial infections and can kill certain types of bacteria.
Late Cancellation and No-Show Policy
We understand that plans can change. If you need to cancel or reschedule your appointment, we're here to help.
To keep appointments available for all patients and reduce wait times, please contact us at least 24 hours in advance if you cannot make your scheduled visit.
What Counts as a Late Cancellation or No-Show?
Late Cancellation: Canceling or rescheduling your appointment less than 24 hours before the scheduled time.
No-Show: Missing your appointment without notifying us at least 24 hours in advance.
Fees for Missed Appointments
Appointments not canceled at least 24 hours ahead of time will incur a $25 fee.
Please note: This fee is not covered by insurance and will be billed directly to you.
How to Cancel or Reschedule
You may cancel or reschedule your appointment in any of the following ways:
- MyChart: If you're enrolled, you can cancel or reschedule anytime through your account.
- Call the office: If we're unable to answer, please leave a voicemail with your full name, date of birth, appointment date/time, and the reason for cancellation.
Helpful Reminder
Please arrive 15 minutes before your scheduled appointment to allow time for check-in and any necessary paperwork. This helps us stay on schedule and ensures your visit runs smoothly.